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Frequently Asked Questions
Shipping & Delivery
Orders placed by 12:00 noon ship the same day; orders after that ship the next business day. Delivery takes a few days after shipping (varies by region). A tracking number is provided so you can follow your delivery.
Shipping costs are shown at checkout. If you buy several pieces, we deliver them together in a single shipment where possible.
Every piece is protected with art-grade packaging on all corners and surfaces. Framed works are further protected in dedicated boxes.
Product & Quality
A top-tier fine-art printing technique using high-precision pigment inks, with museum-grade color reproduction and long-term durability.
Depending on the product, you can choose a natural, brown, black or white wooden frame, or no frame at all.
If there is any quality issue or shipping damage, please contact us through the form and we will look into it and make it right.
Payment
Credit cards, plus convenience-store payment, bank transfer and PayPay, among others (select at checkout).
Payment is initiated at the time of order. For convenience-store and bank transfer, your order is confirmed once payment is completed.
Orders, Cancellation & Returns
Cancellation may be possible before printing begins. Please contact us as soon as possible through the form.
As items are made to order, we generally cannot accept returns or exchanges. However, we will help with defective or incorrect items — please contact us through the form.
After your order, you can download a receipt from the order detail page in your account (for orders placed in Japanese yen).
Limited Editions
These are works produced in a limited quantity. Each one comes with a serial number (e.g. No. 3/50), making it collectible.
Once the limit is reached, the work is no longer available for sale.
Curators
Curators recommend works they love and earn a reward when a purchase is made through their recommendation.
No. The price you pay is exactly the same.
Account
You can check out as a guest. Registering lets you view your order history and save favorites.
You can delete your account below (you must be logged in). Deleting your account permanently removes your account info, order history and favorites.
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